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  Return Merchandise Authorization Number (RMA)
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We advise you to please read and understand our Return Policy before returning any merchandise to us.

For online shopping and dropshipping, please read Terms & Conditions.

For wholesales, please read Wholesales Terms & Conditions.


Return Merchandise Authorization Request Form (RMA)

First Name*: Last Name*:
Address*:
Email*:    
Contact phone number*: Sales type* :
Company Name:    
Order Number*: Invoice # *:
IMEI or Serial Number*:    
Phone Make & Model (if return item is not phone, please type "NIL": Other item (if return is phone, please type "NIL":
Are you returning this item within 24 hours from the date of receipt?* Yes No    
What is the condition of the product/Box/Contents? New/Unopened?* Good Moderate Poor
Any Visible Scratches/Blemish?* Yes No    
Is the talk time you spend using the phone below 60 Min? (Applies for returning phones)* Yes No    
Reason for Return?* Defective Wrong Item Other
Problem With Phone*:
Expected Resolution?* Exchange Replace  
Comments:
  1. Customer is responsible for all shipping charges.
  2. All packages must contain ALL ITEMS ABOVE. If your package does not have said items, then your phone will be sent back to you WITHOUT NOTICE.
  3. A claim for the replacement must be made within 24 hours after your order was processed. We regret we cannot process any exchanges after this time.

 

 


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Every voice counts, so stand up and be heard! Your opinion is important to us. If you have spotted a typo, discovered an incorrect price, or encountered a technical issue on this page, we want to hear about it. Thanks again for your feedback, and happy shopping! Please note: we are unable to reply directly to suggestions.

 


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